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Contact Us

For topics relating to order placement, tracking, shipping issues, or if you have a question regarding one of our products, please don't hesitate to email us using the form below or live chat with us. You can also call us at (877) 760-6992.

We accept all major credit cards (VISA, MasterCard, Discover and American Express) as well as PayPal. You can read through our store policies here.

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Need to send us postal mail?

Our business address is:

Adored by Design
5199 Tildy Ln.
Ammon, ID 83401

Get in touch

Frequently asked questions

Do you only sell your own jewelry lines?

Yes! Everything that you see on our site was designed and manufactured by us! We are located in Idaho, USA.

What materials do you use?

All of our jewelry is made from genuine, high-quality leather & suede, premium stainless steel or stainless steel with gold or rose gold plating. All metal components are non-hazardous & allergen-free. All of our jewelry is guaranteed to be 100% free of toxins.

Do you restock out-of-stock items?

It depends :) If the product sells well, we will most likely restock it or at least come up with an updated version of the piece. But if a piece hasn't sold well historically, we may choose to discontinue that product.

Discontinued products can be found on our Sale page.

Do you send order status updates when I place an order?

Yes! When you place an order, we want to make sure you stay in the know. We send you an order receipt right when you order. We send you a shipping status email (with tracking) when the order has been shipped out. And we send you a follow-up email a week or two later to see how you're liking your product.

How quickly do orders ship?

If an order is placed before 11am MT, it will typically ship same-day. If an order is placed after 11am MT, it will ship next day.

How long will it take to receive my order?

We pride ourselves on getting your ordered items to you quickly. All items ship out of our central US warehouse (Michigan). Typically, orders will arrive within 4 to 5 days of you ordering it.

How do I care for my new jewelry?

Jewelry needs to be carefully washed in a manner that will keep it from tarnishing. Never wash your jewelry in a dishwasher or other kind of washing machine. Hand wash only with a soft cloth (microfiber is preferred). Never use chemicals as these may hurt your jewelry. We also suggest removing your jewelry while swimming, bathing or when applying perfume, makeup or lotion. In rare cases, jewelry may also tarnish because of the skins natural pH levels.